41300 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how the 41300 platform collects, uses, stores, and protects the personal information of Malaysian users. We are committed to taking your privacy seriously.
Effective date: 1 January 2026. This Policy applies to all users who register for or use the 41300 platform.
When you register or use the 41300 platform, we collect various types of information to ensure our services function properly and securely. The main categories of information collected are as follows:
Account Information
- Full name as shown on your identification document.
- Email address used during registration.
- Mobile phone number for two-factor authentication.
- Date of birth for age verification purposes (18 years and above).
- Username and password chosen during registration.
Device & Browser Information
- Device type, operating system, and browser version in use.
- IP address for security and location verification purposes.
- Session data such as login time, duration of use, and pages visited.
- Mobile device identifier (for Android app users).
Local Payment Information
- Bank account details or e-wallet information registered for deposits and withdrawals in MYR (RM).
- Transaction records including amounts, dates, and payment methods.
- This information is stored in accordance with financial security standards and is not shared with unrelated third parties.
Platform Usage Data
- Gaming records including game type, play duration, and betting history.
- User preferences such as interface language and notification settings.
- Interactions with customer support, including chat content and submitted enquiries.
41300 uses collected information solely for legitimate purposes directly related to the provision of platform services. Key purposes include:
- Identity and age verification — ensuring all users meet the minimum age requirement and that registration details are accurate.
- Financial transaction processing — securely and accurately processing deposits and withdrawals in MYR (RM).
- Account security — detecting suspicious activity, preventing fraud, and protecting user accounts from unauthorised access.
- Service Improvement — analysing usage patterns to improve platform performance, enhance the user interface, and introduce relevant new features.
- Customer Support — using account information to verify identity and provide accurate assistance when users contact the 41300 support team.
- Legal Compliance — retaining records required to comply with applicable Malaysian legal obligations.
41300 does not use user data for third-party marketing purposes unrelated to this platform.
The 41300 platform uses cookies and similar session tracking technologies to enhance the user experience and ensure the platform operates correctly. Cookies are small text files stored on your device when you visit or log in to the platform.
There are two main types of cookies in use:
- Session cookies — automatically deleted when you close your browser. These cookies store your login information during an active session so you don't need to log in again each time you navigate to a new page.
- Persistent cookies — stored on your device for a set period and used to remember your language preference, display settings, and other saved user preferences.
You can control or block cookies through your browser settings. Please note, however, that blocking certain cookies may affect the functionality of the 41300 platform, including the ability to log in.
Data Security
All data transmitted between user devices and 41300 servers is protected using industry-standard SSL (Secure Socket Layer) encryption. User passwords are stored in hashed form and cannot be accessed in their original format, even by internal staff. Access to sensitive user data is restricted to personnel who require it for operational purposes only.
Retention Period
Active account data is retained for as long as your account remains active on the 41300 platform. Once an account is closed at the user's request, personal data will be deleted within a reasonable timeframe unless retention is required by law. Financial transaction records may need to be kept for a period specified by applicable financial regulations in Malaysia.
Third-Party Sharing
41300 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, data may be shared in the following limited situations:
- Technical service providers — such as game software providers and payment processors that require certain data to deliver their services to the platform. All such parties are bound by confidentiality agreements.
- Legal Requirements — 41300 will disclose information where required by a court order or directive from a competent authority in Malaysia.
- Platform Protection — data required to investigate fraud or unlawful activity may be shared with law enforcement agencies where necessary.
As a user of the 41300 platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team by email at [email protected].
You have the right to request a copy of the personal data we hold about you. Your request will be processed within a reasonable timeframe once your identity has been verified.
If the information we hold is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account profile settings.
You may request the deletion of your account and personal data. Please note that certain records may need to be retained to meet legal requirements before deletion can be fully carried out.
Changes to This Privacy Policy
41300 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. The latest version of the Privacy Policy will always be available on this page with an updated effective date. We encourage users to check this page periodically.
Your continued use of the 41300 platform after any changes to this Privacy Policy are published will be considered your acceptance of the updated version.
Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights regarding personal data held by 41300, please contact our support team through the following channels:
- Email: [email protected]
- Live chat within the platform (available after logging into your account)
- Section FAQ for general enquiries about privacy and data security
All privacy-related enquiries will be responded to within two business days. For issues requiring a more thorough review, response times may be longer.